Strategic Leadership Competencies and its Impact on Achieving Organizational Excellence via the Mediating Role of Organizational Commitment: A Case Study in National Center for Security and Crisis Management (NCSCM)

Authors

  • Adnan Ahmad Olwan National Center for Security and Crisis Management, Amman, Jordan
  • Hani Jaza’a Irtaimeh, Dr. Faculty of Business & Finance, The World Islamic Sciences and Education University, Amman, Jordan
  • Musa Al-Lozi, Prof. Dr. The University of Jordan, Aqaba

DOI:

https://doi.org/10.25255/jss.2019.8.1.106.138

Keywords:

Strategic Leadership, Organizational Excellence, Organizational Commitment, National Center for Security and Crisis Management

Abstract

This study aimed at revealing the reality of the implementation of strategic leadership, in addition to test the relationship of cause and effect between strategic leadership and organizational excellence through the intermediate role of organizational commitment. The National Center for Security and Crisis Management was chosen as a targeted population of the current study; as an organization that has a big responsibility for practicing strategic leadership which is closely related to the workers of the Center. The study followed the analytical descriptive method by reviewing the theoretical literature and previous studies related to the current study variables.The questionnaire was used as a tool for collecting data from the members of the study population in the center which consisted of 160 members.The questionnaire consisted of (25) items for measuring strategic leadership, (27) items for measuring organizational excellence, and (9) items for measuring the organizational commitment, and the validity and reliability were verified. Arithmetical averages, standard deviations, simple regression coefficient, and multiple regression coefficients were used to test the hypotheses of the study and answer its questions. The results of the study showed a high level of strategic leadership as well as organizational excellence and organizational commitment. There was a significant impact of strategic leadership and organizational commitment on organizational excellence at the significance level of (α ≤ 0.05), and a significant impact of the intermediate factor at the significance level of (α ≤ 0.05). One of the main recommendations of the study for the National Center for Security and Crisis Management was "to identify future opportunities based on information from various sources".

Downloads

Download data is not yet available.

Author Biographies

Adnan Ahmad Olwan, National Center for Security and Crisis Management, Amman, Jordan

Vice President of National Center for Security and Crisis Management, Amman, Jordan

Hani Jaza’a Irtaimeh, Dr., Faculty of Business & Finance, The World Islamic Sciences and Education University, Amman, Jordan

Dean of the Faculty of Business & Finance, The World Islamic Sciences and Education University, Amman, Jordan

Musa Al-Lozi, Prof. Dr., The University of Jordan, Aqaba

Department of Public Administration, School of Business, The University of Jordan, Amman, Jordan & President of Aqaba Branch, The University of Jordan, Aqaba

References

Abualoush, S., Bataineh, K., & Alrowwad, A. (2018a). The Role of Knowledge Management Process and Intellectual Capital as Intermediary Variables between Knowledge Management Infrastructure and Organization Performance. Interdisciplinary Journal of Information, Knowledge, and Management, 13, 279-309.

Abualoush, S., Obeidat, B., & Tarhini, A. (2018b). The Role of Employees’ Empowerment as an Intermediary Variable between Knowledge Management and Information Systems on Employees’ Performance. VINE Journal of Information and Knowledge Management Systems, 48(2), 217-237.

Alananzeh, O., Jawabreh, O., Al-Mahmoud, A., & Hamada, R. (2018). The Impact of Customer Relationship Management on Tourist Satisfaction: The Case of Radisson Blue Resort in Aqaba City. Journal of Environmental Management and Tourism, 2(26), 227-240.

Al-dalahmeh, M., Khalaf, R., & Obeidat, B. (2018). The Effect of Employee Engagement on Organizational Performance via the Mediating Role of Job Satisfaction: The Case of IT Employees in Jordanian Banking Sector. Modern Applied Science, 12(6), 17-43.

Al-Dmour, R., Al Haj Dawood, E., Al-Dmour, H., & Masa’deh, R. (2019). The Effect of Customer Lifestyle Patterns on the Use of Mobile Banking Applications in Jordan. Int. J. Electronic Marketing and Retailing, Forthcoming.

Aldmour, R., Masa'deh, R., & Obeidat, B. (2017). Factors Influencing the Adoption and Implementation of HRIS Applications: Are they Similar. International Journal of Business Innovation and Research, 14(2), 139-167.

Al-Dmour, R, Obeidat, B., & Almajali, D. (2015). The Practice of HRIS Applications in Business Organizations in Jordan: An Empirical Study. 4th Scientific & Research Conference on New Trends in Business, Management and Social Sciences (COES&RJ-TK15/1).

Al-Duhaish, A., Alshurideh, M., & Al-Zu'bi, Z. (2014). The Impact of the Basic Reference Group Usage on the Purchasing Decision of Clothes (A Field Study of Saudi Youth in Riyadh City). Dirasat: Administrative, 41(2), 205-221.

Alenezi, H., Tarhini, A., Alalwan, A., & Al-Qirim, N. (2017). Factors Affecting the Adoption of E-Government in Kuwait: A Qualitative Study. Electronic Journal of e-Government, 15(2), 84-102.

AlHarrasi, J., & AL-Lozi, M. (2015). The Role of Innovation Management and Technological Innovation on Organizational Effectiveness. 4th Scientific & Research Conference on New Trends in Business, Management and Social Sciences (COES&RJ-TK15/1), Istanbul, Turkey.

AlHarrasi, J., & AL-Lozi, M. (2016). The Role of Innovation Management and Technological Innovation on Organizational Effectiveness: A Theoretical Model. Journal of Social Sciences (COES&RJ-JSS), 5(1), 80-95.

AlHrassi, J., Al-Lozi, M., & Irtaimeh, H. (2016). The Impact of Management Innovation and Technological Innovation on Organizational Effectiveness: An Empirical Study from Managerial Staff Perspective in Sultan Qaboos University. Journal of Social Sciences (COES&RJ-JSS), 5(3), 309-339.

Alkandari, A., Masa'deh, R., & Al-Lozi, M. (2017). Knowledge Management and its Role on Organizational Crisis Management: A Literature Review. Journal of Social Sciences (COES&RJ-JSS), 6(4), 833-850.

AL-Lozi, M. (2002). Total Quality Management in the Civil Service Institutions in Jordan. Mu'tah: Humanities and Social Sciences Series, 18(4), 151-185.

Almajali, D., & Al-Dmour, R. (2016). The Role of Information Technology in Motivating Students to Accept E-Learning Adoption in Universities: A Case Study in Jordanian Universities. Journal of Business & Management (COES&RJ-JBM), 4(1), 36-46.

Almajali, D., & Maqableh, M. (2015). Assessing the Digital Divide Status of the Jordanian Telecentre. International Journal of Communications, Network and System Sciences, 8(11), 428-439.

Almajali, D., & Tarhini, A. (2016). Antecedents of ERP Systems Implementation Success: A Study on Jordanian Healthcare Sector. Journal of Enterprise Information Management, 29(4), 549-565.

Almajali, D., Mansour, K., & Maqableh, M. (2016a). The Impact of Electronic Supply Chain Management Usage on Firm’s Performance. International Journal of Communications, Network and System Sciences, 9(6), 280-293.

Almajali, D., Masa'deh, R., & Al-Lozi, M. (2016b). Determinants of the Actual Use of E-Learning Systems: An Empirical Study on Zarqa University in Jordan. Journal of Social Sciences (COES&RJ-JSS), 5(2), 172-200.

AL-Syaidh, N., Al- Lozi, M., & AlHarrasi, J. (2016). Transformational Leadership and its Role on the Effectiveness of Employees’ Behavior: A Theoretical Study. Journal of Business & Management (COES&RJ-JBM), 4(1), 14-35.

AL-Syaidh, N., Masa'deh, R., & Al-Zu'bi, Z. (2014). Transformational Leadership and its Impact on the Effectiveness of Employees’ Behavior in the Public and Private Jordanian Hospitals. Jordan Journal of Business Administration, 11(1), 23-57.

Altamony, H., & Gharaibeh, A. (2017). The Role of Academic Researcher to Mintzberg’s Managerial Roles. International Journal of Business Management and Economic Research, 8(2), 920-925.

Aslan, S., & Diken, A. (2011). Investigation of the Effects of Strategic Leadership on Strategic Change and Innovativeness of SMEs in a Perceived Environmental Uncertainty. Procedia-Social and Behavioral Sciences, 24, 627-642.

Azbari, M., Akbari, M., & Shaijani, M. (2015). The Effect of Strategic Leadership and Empowerment on Job Satisfaction of the Employees of University of Guilan. International Journal of Organizational Leadership, 4, 453-464.

Bagg, A. (2001). Strategic Thinking must Precede Strategic Planning. www.corporaite-imags.com.

Berke, D., Kossler, M.E., & Wakefield (2008). Developing Leadership Talent. San Fransisco, CA: Pfeiffer.

Chen, C.J., & Huang, J.W. (2007). How Organizational Climate and Structure Affect Knowledge Management: The Social Interaction Perspective. International Journal of Information Management, 27, 104-118.

Clark, J., & Armit, K. (2010). Leadership Competency for Doctors: A Framework. Leadership in Health Services, 23(2), 115-129.

Darawsheh, S., ALshaar, A., & AL-Lozi, M. (2016). The Degree of Heads of Departments at the University of Dammam to Practice Transformational Leadership style from the Point of View of the Faculty Members. Journal of Social Sciences (COES&RJ-JSS), 5(1), 56-79.

Hamel, G., & Prahalad (2005). Strategic Intent, the High Performance Organization- The Best of HBR, Harvad Business Review.

Haniya, S. (2017). Strategic Leadership Development: Simplified with Bloom’s Taxonomy. Industrial and Commercial Training, 49(1), 40-47.

Hitt, M.A., & Ireland, R.D. (2005). Achieving and Maintaining Strategic Competitiveness in the 21st Century: The Role of Strategic Leadership. Management, 19(4), 63-77.

Irtaimeh, H. (2017). Impact of Strategic Leadership Competencies on Enhancing Core Competencies in Organizations “Applied Study on Almanaseer Group”. International Journal of Advanced Research, 5(2), 2528-2538.

Karajeh, H., & Maqableh, M. (2014). Security of Cloud Computing Environment. The 23rd IBIMA Conference on Vision 2020: Sustainable Growth, Economic Development, and Global Competitiveness, USA, 2202-2215.

Khalayleh, W., Masa'deh, R., & Al-Lozi, M. (2017). Administrative Empowerment and its Role on the Work Teams Performance: A Literature Review. Journal of Social Sciences (COES&RJ-JSS), 6(4), 851-868.

Khwaldeh, S., Al-Hadid, I., Masa'deh, R., & Alrowwad, A. (2017). The Association between E-Services Web Portals Information Quality and ICT Competence in the Jordanian Universities. Asian Social Science, 13(3), 156-169.

León, M., & Martínez, J. (2011). The Influence of Organizational Structure on Organizational Learning. International Journal of Manpower, 32(5/6), 537-566.

Maqableh, M., & Mohammed, A. (2015). The Acceptance and Use of Computer based Assessment in Higher Education. Journal of Software Engineering and Applications, 8(10), 557.

Maqableh, M., & Karajeh, H. (2014). Job Scheduling for Cloud Computing using Neural Networks. Communications and Network, 6(3), 191-200.

Maqableh, M., Rajab, L., Quteshat, W., Khatib, T., & Karajeh, H. (2015). The Impact of Social Media Networks Websites Usage on Students’ Academic Performance. Communications and Network, 7(4), 159-171.

Masa’deh, R. (2016). The Role of Knowledge Management Infrastructure in Enhancing Job Satisfaction at Aqaba Five Star Hotels in Jordan. Communications and Network, 8(4), 219-240.

Masa’deh, R., Alananzeh, O., Algiatheen, N., Ryati, R., Albayyari, R., & Tarhini, A. (2017a). Employee’s Perception of Implementing Green Supply Chain Management on Hotel’s Economic and Operational Performance. Journal of Hospitality and Tourism Technology, 8(3), 395-416.

Masa’deh, R., Shannak, R., Maqableh, M., & Tarhini, A. (2017b). The Impact of Knowledge Management on Job Performance in Higher Education: The Case of the University of Jordan. Journal of Enterprise Information Management, 30(2), 244-262.

Masa’deh, R., Alananzeh, O., Algudah, O., & Tarhini, A. (2018a). The Effect of Promotional Mix on Hotel Performance during the Political Crisis in the Middle East. Journal of Hospitality and Tourism Technology, 9(1), 33-49.

Masa’deh, R., Alrowwad, A., Alkhalafat, F., Obeidat, B., & Abualoush, S. (2018b). The Role of Corporate Social Responsibility in Enhancing Firm Performance from the Perspective of IT Employees in Jordanian Banking Sector: The Mediating Effect of Transformational Leadership. Modern Applied Science, 12(7), 1-26.

Masa’deh, R., Al-Henzab, J., Tarhini, A., & Obeidat, B. (2018c). The Associations among Market Orientation, Technology Orientation, Entrepreneurial Orientation and Organizational Performance. Benchmarking: An International Journal, 25(8), 3117-3142.

Masa’deh, R., Hunaiti, Z., & Bani Yaseen, A. (2008). An Integrative Model Linking IT-Business Strategic Alignment and Firm Performance: The Mediating Role of Pursuing Innovation and Knowledge Management Strategies. Communications of the International Business Information Management Association (IBIMA) Journal.

Masa’deh, R., Gharaibeh, A., Tarhini, A., & Obeidat, O. (2015a). Knowledge Sharing Capability: A Literature Review. 4th Scientific & Research Conference on New Trends in Business, Management and Social Sciences (COES&RJ-TK15/1), Istanbul, Turkey.

Masa’deh, R., Obeidat, B., Zyod, D., & Gharaibeh, A. (2015b). The Associations among Transformational Leadership, Transactional Leadership, Knowledge Sharing, Job Performance, and Firm Performance: A Theoretical Model. Journal of Social Sciences (COES&RJ-JSS), 4(2), 848-866.

Masa’deh, R., Almajali, D., Alrowwad, A., & Obeidat, B. (2019a). The Role of Knowledge Management Infrastructure in Enhancing Job Satisfaction: A Developing Country Perspective. Interdisciplinary Journal of Information, Knowledge, and Management. Forthcoming.

Masa’deh, R., Obeidat, B., Maqableh, M., & Shah, M. (2019b). The Impact of Business Intelligence Systems on an Organization’s Effectiveness: The Role of Metadata Quality from a Developing Country's View. International Journal of Hospitality & Tourism Administration, Forthcoming.

Mikkawi, B., & Al-Lozi, M. (2017). The Impact of Knowledge Management Infrastructure on Academic Staff Effectiveness: An Empirical Study at The University of Jordan. Jordan Journal of Business Administration, 13(1), 95-127.

Mills, K., & Ungson, R. (2003). Reassessing the Limits of Structural Empowerment: Organizational Constitution and Trust as Controls. Academy of Management Review, 28, 143-153.

Müller, R., & Turner, R. (2010). Attitudes and Leadership Competences for Project Success. Baltic Journal of Management, 5(3), 307-329.

Nuntamanop, P., Kauranen, I., & Barbara, I. (2013). A New Model of Strategic Thinking Competency. Journal of Strategy and Management, 6(3), 242-264.

Obeidat, O., Al-Suradi, M., & Tarhini, A. (2016). The Impact of Knowledge Management on Innovation: An Empirical Study on Jordanian Consultancy Firms. Management Research Review, 39(10), 1214-1238.

Obeidat, O., El-Rimawi, S., Maqableh, M., & Al-Jarrah, I. (2013). Evaluating the Profitability of the Islamic Banks in Jordan. European Journal of Economics, Finance and Administrative Sciences, 56, 27-36.

Obeidat, O., Hadidi, A., & Tarhini, A. (2017). Factors Affecting Strategy Implementation: A Case Study of Pharmaceutical Companies in the Middle East. Review of International Business and Strategy, 27(3), 386-408.

Obeidat, O., Tarhini, A., & Aqqad, N. (2019). The Relationship among Emotional Intelligence, Conflict Management Styles, and Job Performance in Jordanian Banks. International Journal of Human Resources Development and Management, Forthcoming.

Pinar, M., & Girard, T. (2008). Investigating the Impact of Organizational Excellence and Leadership on Achieving Business Performance: An Exploratory Study of Turkish Firms. SAM Advanced Management Journal, 73(1), 29-45.

Qawasmeh, F., & Darqal, N. (2013). The Role of Organization Culture in Achieving Organizational Excellence: Jadara University as a Case Study. International Journal of Economics and Management Sciences, 2(7), 5-19.

Rahman, A., Shahzad, N., Mustafa, K., Khan, M., & Qurashi, F. (2015). Effects of Organizational Justice on Organizational Commitment. International Journal of Economics and Financial Issues, 6(3), 188-196.

Shannak, R., & Obeidat, B. (2012). Culture and the Implementation Process of Strategic Decisions in Jordan. Journal of Management Research, 4 (4), pp. 257-281.

Spreitzer, G.M. (2007).Taking Stock: A Review of more than Twenty Years of Research on Empowerment at Work. In C. Cooper and J. Barling (Eds.), Handbook of Organizational Behavior (pp.54-73). Available online: www.webuser.bus.umich.edu/spreitze/empowerment.

Stiles, P., & Trevor, J. (2006). Best Practice and Key Themes in Global Human Resource Management: Project Report. Retrieved from: http://www.cihrm.jbs.cam.ac.uk/research/downloads/ghrra_report.pdf

Tarhini, A., Alalwan, A., Al-Qirim, N., & Algharabat, R. (2018). An Analysis of the Factors Influencing the Adoption of Online Shopping. International Journal of Technology Diffusion (IJTD), 9(3), 68-87.

Tarhini, A., Al-Badi, A., Almajali, M., & Alrabayaah, S. (2017a). Factors Influencing Employees’ Intention to Use Cloud Computing. Journal of Management and Strategy, 8(2), 47.

Tarhini, A., Al-Busaidi, K., Bany Mohammed, A., & Maqableh, M. (2017b). Factors Influencing Students' Adoption of E-Learning: A Structural Equation Modeling Approach. Journal of International Education in Business, 10(2), 164-182.

Tarhini, A., Bany Mohammed, A., & Maqableh, M. (2016). Modeling Factors Affecting Student’s Usage Behaviour of E-Learning Systems in Lebanon. International Journal of Business and Management, 11(2), 299.

Tarhini, A., Mgbemena, C., & Trab, MSA. (2015). User Adoption of Online Banking in Nigeria: A Qualitative Study. Journal of Internet Banking and Commerce, 20(3), 1-8.

Torset, C. (2001). Strategic Thinking: Why, What and How? An Organizational Model of Strategic Thinking .www,dauphine.fr.

Tutuncu, O., & Kucukusta, D. (2007). Relationship between Organizational Commitment and EFQM Business Excellence Model: A Study on Turkish Quality Award Winners. Total Quality Managemnet & Business Exellence, 18(10), 1083-1096.

Verle, K., Markič, M., Kodrič, B., & Zoran, A. (2014). Managerial Competencies and Organizational Structures. Industrial Management & Data Systems, 114 (6), 922-935.

Wright, P., Geroy, G., & Macphee, M. (2000). A Human Resource Model for Excellence in Global Organization Performance. Management Decision, 38(1), 36-42.

Yassien, E., & Mufleh, M. (2017). The Impact of ERP System's Usability on Enterprise Resource Planning Project Implementation Success via the Mediating Role of User Satisfaction. Journal of Management Research, 9(3), 49-71.

Downloads

Published

2019-01-01

How to Cite

Olwan, A. A., Irtaimeh, H. J., & Al-Lozi, M. (2019). Strategic Leadership Competencies and its Impact on Achieving Organizational Excellence via the Mediating Role of Organizational Commitment: A Case Study in National Center for Security and Crisis Management (NCSCM). Journal of Social Sciences (COES&Amp;RJ-JSS), 8(1), 106–138. https://doi.org/10.25255/jss.2019.8.1.106.138

Most read articles by the same author(s)

1 2 > >>