The Impact of Management Innovation and Technological Innovation on Organizational Effectiveness: An Empirical Study from Managerial Staff Perspective in Sultan Qaboos University


  • Jaber AlHrassi University of Jordan, Amman, Jordan
  • Ra'ed (Moh'd Taisir) Masa'deh, Dr. University of Jordan, Amman, Jordan
  • Musa Al-Lozi, Prof. Dr. University of Jordan, Amman, Jordan
  • Hani Irtaimeh, Dr. World Islamic Sciences & Education University, Amman, Jordan



Innovation, Management Innovation, Technological Innovation, Organizational Effectiveness


The aim of this study was to explore the impact of managerial innovation and technological innovation on organizational effectiveness in Sultan Qaboos University. The researcher used descriptive quantitative and analytical methods based on secondary sources published in scientific peer reviewed journals, theses, Arabic and Foreign books and websites to prepare the theoretical framework. The researcher also used primary sources of information shown by the questionnaire, which was distributed to the entire population of the study,consists of 680 Managerial staff at Sultan Qaboos University. However, after excluding 5 questionnaires as they were not completed fully by the respondents; the number of returned and completed questionnaires, and thus valid for statistical analysis was 241.

The results showed that there is a proportional positive correlation between innovation dimensions (management and technological) and organizational effectiveness. Statistical results also showed that there were statistically significant differences in the adoption of innovation on organizational effectiveness in Sultan Qaboos University. The differences are attributable to both sex variable and experience variable, while there are no statistically significant differences in the adoption of innovation on organizational effectiveness in Sultan Qaboos University which are attributable to age variable and in Managerial ranking variable. These findings support that both individual male and female workers and highly experienced expertise in Sultan Qaboos University contribute to the improvement of organizational effectiveness. The study put together a number of recommendations, the most important of which is to focus in future studies on other dimensions of innovation and its relationship with organizational effectiveness to improve the efficiency of the results. Another recommendation is to increase the focus on the ages and job ranks of employees in various departments and divisions by meeting their functional needs and filling the vacancies in commensuration with the educational qualifications, particularly in light of the existence of new organizational structures as well as the presence of many vacant positions in these structures in order to improve the organizational effectiveness. A third recommendation is to focus on marketing innovation within and outside the organization which can only be achieved by understanding and establishing a knowledge-based structure for innovation. The researchers also recommends in the study to establish a center for innovation which aims to transform the three services offered by the University (education and training - scientific research - community service) into innovative services.


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Author Biographies

Jaber AlHrassi, University of Jordan, Amman, Jordan

A Graduate Student of Public Administration, School of Business, The University of Jordan

Ra'ed (Moh'd Taisir) Masa'deh, Dr., University of Jordan, Amman, Jordan

Associate Professor of Management Information Systems Department, School of Business, The University of Jordan,

Musa Al-Lozi, Prof. Dr., University of Jordan, Amman, Jordan

Vice President for Humanities Faculties Affairs, The University of Jordan, Amman, Jordan

Hani Irtaimeh, Dr., World Islamic Sciences & Education University, Amman, Jordan

Associate Professor of Busniess Management Department, School of Business, The World Islamic Science & Education University


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How to Cite

AlHrassi, J., Masa’deh, R. (Moh’d T., Al-Lozi, M., & Irtaimeh, H. (2016). The Impact of Management Innovation and Technological Innovation on Organizational Effectiveness: An Empirical Study from Managerial Staff Perspective in Sultan Qaboos University. Journal of Social Sciences (COES&Amp;RJ-JSS), 5(3), 309–339.