The Impact of the Corona (Covid-19) Pandemic on Internships of Tourism and Hospitality Students: The Faculty of Tourism and Hotel Management at Yarmouk University as a Case Study
DOI:
https://doi.org/10.25255/2306.8043.2022.10.3.72.83Keywords:
Corona pandemic, internship, internship hospitality, Yarmouk University, JordanAbstract
The current study aimed to explore the impact of the Corona pandemic (COVID-19) on the internships for students of the Faculty of Tourism and Hotels Management at Yarmouk University in terms of the training environment and the skills acquired. An electronic questionnaire was distributed to the study sample of students who registered for internships in the second semester 2019/2020 and the first semester 2020/2021. The descriptive-analytical methodology was used to carry out this study, as the results of this study indicated that the training environment was safe because of increasing preventive measures due to the outbreak of the Corona pandemic. Results showed that the Corona pandemic has positively affected some of the acquired skills, such as dealing with the software available in the work area, dealing with the tools and supplies available in the work area, and the student’s self-confidence. The results also showed that the Corona pandemic did not significantly affect the number of training hours or the number of training days.
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References
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Masa’deh, R., Alananzeh, O., Algiatheen, N., Ryati, R., Albayyari, R., & Tarhini, A. (2017). The impact of employee’s perception of implementing green supply chain management on hotel’s economic and operational performance. Journal of Hospitality and Tourism Technology, 8(3), 395-416. doi:10.1108/JHTT-02-2017-0011
Masa'deh, R., Alananzeh, O., Jawabreh, O., Alhalabi, R., Syam, H., & Keswani, F. (2019a). The association among employees' communication skills, image formation and tourist behaviour: Perceptions of hospitality management students in Jordan. International Journal of Culture, Tourism, and Hospitality Research, 13(3), 257-272. doi:10.1108/IJCTHR-02-2018-0028
Masa’deh, R., Alananzeh, O., Tarhini, A., & Algudah, O. (2018). The effect of promotional mix on hotel performance during the political crisis in the Middle East. Journal of Hospitality and Tourism Technology, 9(1), 32-47. doi:10.1108/JHTT-02-2017-0010
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Moh'd Taisir Masa'deh, R., Hamdi Gharibeh, A., Mohammad Maqableh, M., & Karajeh, H. (2013a). An empirical study of antecedents and outcomes of knowledge sharing capability in Jordanian telecommunication firms: A structural equation modeling approach. Life Science Journal, 10(4), 2284-2296.
Moh'd Taisir Masa'deh, R., Shannak, R. O., & Mohammad Maqableh, M. (2013b). A structural equation modeling approach for determining antecedents and outcomes of students' attitude toward mobile commerce adoption. Life Science Journal, 10(4), 2321-2333.
Obeidat, B.Y., Al-Hadidi, A., & Tarhini, A. (2017). Factors affecting strategy implementation: A case study of pharmaceutical companies in the Middle East. Review of International Business and Strategy, 27(3), 386-408. doi:10.1108/RIBS-10-2016-0065
Obeidat, Z.M., Alshurideh, M.T., & Al Dweeri, R. (2019a). The influence of online revenge acts on consumers psychological and emotional states: Does revenge taste sweet? Paper presented at the Proceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020, 4797-4815.
Obeidat, B., Tarhini, A., & Aqqad, N. (2019b). The relationship among emotional intelligence, conflict management styles, and job performance in Jordanian banks. International Journal of Human Resources Development and Management, 19(3), 225-265.
Rodríguez-Antón, J.M., & Alonso-Almeida, M.D. (2020). COVID-19 Impacts and Recovery Strategies: The Case of the Hospitality Industry in Spain, Sustainability, 12, 8599; doi: 10.3390 / su12208599
Sharpley, R. (2009). Tourism, Modernization and Development on the Island of Cyprus: Challenges and Policy Responses. Journal of Sustainable, https://doi.org/10.1080/09669580308667205.
Tarhini, A., Mgbemena, C., & Trab, M.S.A. (2015). User adoption of online banking in Nigeria: A qualitative study. Journal of Internet Banking and Commerce, 20(3) doi:10.4172/1204-5357.1000132
Yarmouk University (2021). Retrieved from https://www.yu.edu.jo/index.php/en/
Abuhashesh, M., Al-Khasawneh, M., & Al-Dmour, R. (2019). The impact of Facebook on Jordanian consumers' decision process in the hotel selection. IBIMA Business Review, 2019 doi:10.5171/2019.928418
Alananzeh, O.A., Jawabreh, O., Al Mahmoud, A., & Hamada, R. (2018). The impact of customer relationship management on tourist satisfaction: The case of radisson blue resort in Aqaba city. Journal of Environmental Management and Tourism, 9(2), 227-240. doi:10.14505/jemt.v9.2(26).02
Al-Dmour, R.H., Masa'deh, R., & Obeidat, B.Y. (2017). Factors influencing the adoption and implementation of HRIS applications: Are they similar? International Journal of Business Innovation and Research, 14(2), 139-167. doi:10.1504/IJBIR.2017.086276
Alrowwad, A., Abualoush, S.H., & Masa'deh, R. (2020). Innovation and intellectual capital as intermediary variables among transformational leadership, transactional leadership, and organizational performance. Journal of Management Development, 39(2), 196-222. doi:10.1108/JMD-02-2019-0062
Akbari, A.A., & Monzavi, M.R. (2015). The study of the effects of knowledge management on innovation and organisational performance: A case study in small and medium enterprises in QOM. European Online Journal of Natural and Social Sciences, 4(1), 677-686.
Alananzeh, O. (2014). Exploring the factors influencing students in enrolling tourism and hospitality management colleges in Jordan: The case study in Aqaba Economic Zone. Journal of Management Research, 6(2), 22-34
Al-Badarneh, M., Magablih, K., Alananzeh, O., & Alababnem, M. (2019). Comparative assessment of residents' behavior towards tourism in nature reserves. African Journal of Hospitality, Tourism and Leisure, 8(5), 1-16.
Bae, S., & Chang, P-J. (2020). The effect of coronavirus disease-19 (COVID-19) risk perception on behavioural intention towards ‘untact’ tourism in South Korea during the first wave of the pandemic (March 2020). Current Issues in Tourism, 24(7), 1017-1035.
Bazazo, I.K., & Alananzeh, O.A. (2020). The implementation of international standards and specifications (ISO-SCUBA) on improving the quality of diving tourism in Aqaba. Jordan. GeoJournal of Tourism and Geosites, 33(4), 1557-1563.
Dani, R. Kukreti, R. Negi, A., & Kholiya, D. (2020). Impact of COVID-19 on education and internships of hospitality students. International Journal of Current Research and Review, 12(21), 86-90.
Dwyer, L., Edwards, D., Mistilis, N., Adler, C., & Scott, N. (2009). Destination and enterprise management for a tourism future. Tourism Management, 30, 63-74.
Ferrara, M., Romano, V., Steel, D.H., Gupta, R., Iovino, C., van Dijk, E.H., & Romano, M.R. (2020). Reshaping ophthalmology training after COVID-19 pandemic. Eye, 34(11), 2089-2097.
Hunaiti, Z., Mansour, M., & Al-Nawafleh, A. (2009). Electronic commerce adoption barriers in small and medium-sized enterprises (SMEs) in developing countries: The case of Libya. Paper presented at the Innovation and Knowledge Management in Twin Track Economies Challenges and Solutions - Proceedings of the 11th International Business Information Management Association Conference, IBIMA 2009, 1-3, 1375-1383.
İnce, F. (2020). The effects of Covıd-19 pandemic on the workforce in Turkey. International Social Mentality and Researcher Thinkers Journal, 6(32), 1125-1134.
Jawabreh, O. (2020). Innovation management in hotel industry in Aqaba Special Economic Zone Authority: Hotel classification and administration as moderator. GeoJournal of Tourism and Geosites, 32 (4), 1362-1369.
Jiang, Y., & Wen, J. (2020). Effects of COVID-19 on hotel marketing and management: A perspective article. International Journal of Contemporary Hospitality Management, 32(8), 2563-2573.
Kaushal, V., & Srivastava, S. (2021). Hospitality and tourism industry amid COVID-19 pandemic: Perspectives on challenges and learnings from India. International Journal of Hospitality Management, 92, 102707.
Kawasaki, H., Yamasaki, S., Masuoka, Y., Iwasa, M., Fukita S., & Matsuyama, R. (2021). Remote teaching due to COVID-19: An exploration of its effectiveness and issues. International Journal of Environmental Research and Public Health, 18(5), 2672.
Masa’deh, R. (2012). The impact of Management Information Systems (MIS) on Quality Assurance (QA): a case study in Jordan. International Journal of Information, Business and Management, 4(2), 93-110.
Masa’deh, R., Alananzeh, O., Algiatheen, N., Ryati, R., Albayyari, R., & Tarhini, A. (2017). The impact of employee’s perception of implementing green supply chain management on hotel’s economic and operational performance. Journal of Hospitality and Tourism Technology, 8(3), 395-416. doi:10.1108/JHTT-02-2017-0011
Masa'deh, R., Alananzeh, O., Jawabreh, O., Alhalabi, R., Syam, H., & Keswani, F. (2019a). The association among employees' communication skills, image formation and tourist behaviour: Perceptions of hospitality management students in Jordan. International Journal of Culture, Tourism, and Hospitality Research, 13(3), 257-272. doi:10.1108/IJCTHR-02-2018-0028
Masa’deh, R., Alananzeh, O., Tarhini, A., & Algudah, O. (2018). The effect of promotional mix on hotel performance during the political crisis in the Middle East. Journal of Hospitality and Tourism Technology, 9(1), 32-47. doi:10.1108/JHTT-02-2017-0010
Masadeh, R., Almajali, D.A., Alrowwad, A., & Obeidat, B. (2019b). The role of knowledge management infrastructure in enhancing job satisfaction: A developing country perspective. Interdisciplinary Journal of Information, Knowledge, and Management, 14, 1-25. doi:10.28945/4169
Moh'd Taisir Masa'deh, R., Hamdi Gharibeh, A., Mohammad Maqableh, M., & Karajeh, H. (2013a). An empirical study of antecedents and outcomes of knowledge sharing capability in Jordanian telecommunication firms: A structural equation modeling approach. Life Science Journal, 10(4), 2284-2296.
Moh'd Taisir Masa'deh, R., Shannak, R. O., & Mohammad Maqableh, M. (2013b). A structural equation modeling approach for determining antecedents and outcomes of students' attitude toward mobile commerce adoption. Life Science Journal, 10(4), 2321-2333.
Obeidat, B.Y., Al-Hadidi, A., & Tarhini, A. (2017). Factors affecting strategy implementation: A case study of pharmaceutical companies in the Middle East. Review of International Business and Strategy, 27(3), 386-408. doi:10.1108/RIBS-10-2016-0065
Obeidat, Z.M., Alshurideh, M.T., & Al Dweeri, R. (2019a). The influence of online revenge acts on consumers psychological and emotional states: Does revenge taste sweet? Paper presented at the Proceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020, 4797-4815.
Obeidat, B., Tarhini, A., & Aqqad, N. (2019b). The relationship among emotional intelligence, conflict management styles, and job performance in Jordanian banks. International Journal of Human Resources Development and Management, 19(3), 225-265.
Rodríguez-Antón, J.M., & Alonso-Almeida, M.D. (2020). COVID-19 Impacts and Recovery Strategies: The Case of the Hospitality Industry in Spain, Sustainability, 12, 8599; doi: 10.3390 / su12208599
Sharpley, R. (2009). Tourism, Modernization and Development on the Island of Cyprus: Challenges and Policy Responses. Journal of Sustainable, https://doi.org/10.1080/09669580308667205.
Tarhini, A., Mgbemena, C., & Trab, M.S.A. (2015). User adoption of online banking in Nigeria: A qualitative study. Journal of Internet Banking and Commerce, 20(3) doi:10.4172/1204-5357.1000132
Yarmouk University (2021). Retrieved from https://www.yu.edu.jo/index.php/en/
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