The Effect of Intellectual Capital on Competitive Advantage in the Jordanian Telecommunication Sector


  • Raed Kareem Kanaan, Dr. Amman Arab University, Jordan
  • Ulya Nawaf Obeidat Department of Business Management, University of Jordan, Amman, Jordan
  • Bader Yousef Obeidat, Dr. Department of Business Management, The University of Jordan, Jordan
  • Mohammad Orsan Al-Zu'bi Department of Business Management, University of Jordan, Amman, Jordan
  • Mohammd Abuhashesh E-Marketing and Social Media Department, Princess Sumaya University for Technology (PSUT), Amman, Jordan



Intellectual Capital, Competitive Advantage, Telecommunication Sector, Jordan


This paper sought to examine the effect of intellectual capital on competitive advantage in the Jordanian telecommunication sector. Indeed, intellectual capital is generally assumed to be an important aspect of the organization and one of the most conducive to innovative activity and unrestrained competition. The paper finds that the tripod of intellectual capital, namely, human capital, structural capital, and relational capital has a significant influence on achieving a competitive advantage. Among these three dimensions, relational capital is the most influential component in enhancing the competitive advantage. Considering these results, the research presented many recommendations for future research, the most important ones is implementing this study on other sectors, resort to multi-method of data collection, and the use of probability sampling techniques.


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Author Biographies

Raed Kareem Kanaan, Dr., Amman Arab University, Jordan

Bader Yousef Obeidat, Dr., Department of Business Management, The University of Jordan, Jordan


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