ALMAHMOUD, A. M. The Impact of Social Media Characteristics and Customer Attitude on EWOM : Empirical Study in Jordan Banking Sector. Journal of Social Sciences (COES&RJ-JSS), [S. l.], v. 8, n. 2, p. 169–188, 2019. DOI: 10.25255/jss.2019.8.2.169.188. Disponível em: https://centreofexcellence.net/index.php/JSS/article/view/jss.2019.8.2.169.188. Acesso em: 21 jul. 2024.