GOVINDER, K. K. A Theoretical Overview of Public Transport Service Quality: A Focus on Bus and Mini-Bus Taxi Service in South Africa. Journal of Social Sciences (COES&RJ-JSS), [S. l.], v. 3, n. 2, p. 301–316, 2014. Disponível em: https://centreofexcellence.net/index.php/JSS/article/view/jss.2014.3.2.301.316. Acesso em: 21 jul. 2024.