ALMAHMOUD, Ayat Mazin. The Impact of Social Media Characteristics and Customer Attitude on EWOM : Empirical Study in Jordan Banking Sector. Journal of Social Sciences (COES&RJ-JSS), [S.l.], v. 8, n. 2, p. 169-188, apr. 2019. ISSN 2305-9249. Available at: <http://centreofexcellence.net/index.php/JSS/article/view/jss.2019.8.2.169.188>. Date accessed: 20 july 2019. doi: https://doi.org/10.25255/jss.2019.8.2.169.188.