Reviewing the Mediating Role of Quality Management Capabilities on the Effect of Information Technology on Organizational Performance

Authors

  • Laith Walid Fatafta Department of Business Management, School of Business, The University of Jordan, Amman, Jordan
  • Shaker Habis Nawafleh AL Hussein Bin Talal University, Jordan
  • Heba Eid Al Darwaish MBA/Accounting Graduate at School of Management and Finance, The University ofJordan-Aqaba Branch, Jordan

DOI:

https://doi.org/10.25255/jbm.2019.7.3.234.251

Keywords:

Information technology, quality management capabilities, organizational performance

Abstract

Information Technology (IT) is considered as an important element of any organization. Its effect on global business is becoming widely felt. Also, it is extremely argued that IT is rapidly becoming the most important factor in increasing organizational performance and productivity. Also, quality management is also one of the most important management philosophies directed towards improving organization performance. The purpose of this paper is to reviewing the literature regarding the mediating role ofquality management capabilities on the effect of information technology on organizational performance

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2019-07-01